Returns & Exchanges

Return & Exchange Policy

Products may be returned or exchanged if shipped or postmarked within 30 calendar days of customer taking delivery (to be verified through shipping tracking). Returns will be accepted for a full refund except the original shipping costs. Exchanges will be processed within 5 business days of receiving the items from your initial order.

Wearable product(s) must be returned in their original condition. Returned items must be free of odors (e.g. cigarette smoke, perfume, etc.), unworn, unwashed, and unaltered in any way. If your order is eligible for return, please contact us at hello@rivetkids.com or call (317) 600-3557 to request a prepaid shipping label. You can ship your return to:

Rivet Creative Group, LLC
ATTN: Rivet Kids Return/Exchange
1658 Bellefontaine St
Indianapolis, IN 46202